Client Interaction
Rainbow Chasers and Widget Counters | Over the Bull®
Business owners are exhausted. Not lazy. Not careless. Exhausted. Every day feels like another system demanding attention. Another password to remember. Another software platform requiring updates. Another customer issue. Another employee problem. Another invoice. Another regulation. Another person promising the next breakthrough strategy that is supposedly going to change everything. Running a business today is…
Read MoreAI Is Making People Worse at Business | Over the Bull®
Artificial intelligence has become the modern business world’s favorite shortcut. It promises faster answers, instant content, automated communication, and simplified decision-making. For many business owners, that sounds like freedom. Less time thinking, less time writing, less time troubleshooting, less time creating. But underneath all the excitement surrounding AI is a growing problem that very few…
Read MoreStop Guessing: How to Track Calls and Fix Your Marketing | Over the Bull®
For many businesses, the phone is still one of the most important conversion points. Calls represent urgency, intent, and often higher-value opportunities than clicks or form fills. Yet despite its importance, phone tracking remains one of the most misunderstood and underutilized aspects of marketing. The consequences of getting it wrong are not minor. They show…
Read MoreWhen Accusations Escalate Faster Than Reality | Over the Bull®
Some topics are uncomfortable because they carry real heat. They sit right at the intersection of money, access, pressure, and fear—fear that something essential to the business is being taken away, mishandled, or used as leverage. In the marketing and design world, that fear tends to show up fast when a website goes down, when…
Read More#13 – You’re Paying Your Vendors to Waste Your Time | Over the Bull®
Everyone is wasting your time—day in and day out. And unless you break that cycle, your business and your sanity will continue to suffer. Let’s face it: from login loops to clueless tech support, to AI-driven ticket systems and hard-to-cancel subscriptions, the amount of time you’re losing is staggering. The Modern Business Owner’s Nightmare Resetting…
Read More#11 – The Four Horsemen of Marketing: What’s Really Wrecking Your Campaigns | Over the Bull®
Welcome to this episode of Over the Bull, where we unpack the challenges and pitfalls that can quietly (or dramatically) derail your business. Today, we’re introducing what I call the “Four Horsemen of Marketing Failure.” Like their infamous apocalyptic counterparts, these four forces can bring devastation—unless you recognize and defeat them early. Horseman #1: The…
Read More#6 – Tough Talk: Drop the 20% That’s Draining You | Over the Bull®
Why you need to let go of 20% of your customers or clients—on this episode of Over the Bull. Boy, is this a tough one or what? But, you know, I know you know the people that you serve in your business. You know those ones that I’m talking about, the ones that you keep…
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