Everyone is wasting your time—day in and day out. And unless you break that cycle, your business and your sanity will continue to suffer. Let’s face it: from login loops to clueless tech support, to AI-driven ticket systems and hard-to-cancel subscriptions, the amount of time you’re losing is staggering.

The Modern Business Owner’s Nightmare

Resetting passwords. Re-authenticating with two-step login. Dealing with vendors who have either zero SOPs or such complex systems that navigating them is a full-time job. Support loops with outsourced agents who can’t help. Endless tickets. Poor notifications. Missed payments. Canceled services. Sound familiar?

Case Study: Google Workspace Headaches

We’ve partnered with Google for years. After a recent change to our business profile, our entire Google Workspace billing system was deleted—without notice. We were forced into a wire transfer process (because Google no longer accepts credit cards for partners), and the resulting validation and delay created a massive time sink. No support. No clarity. Just delays and frustration.

Another Frustration: Dun & Bradstreet

Paying $300 for a verification badge? Sounds simple. But the information they submitted was wrong, and correcting it required multiple layers of proof. After submitting, I had to wait for internal review, then public update. Hours and hours lost—for a single icon.

The Big Picture: You Are Now Your Vendor’s Employee

Most SaaS and service platforms today want to charge you monthly while offering the bare minimum in support. Their goal: automate everything, minimize costs, and make you do the work. You become their unpaid workforce. They save money and time—at your expense.

Even Worse: Support Systems Are Designed to Fail You

• Intentionally complicated cancellation policies
• AI chatbots that redirect endlessly
• Agents rotated so fast they never understand your business
• Support teams outsourced, underpaid, and overwhelmed

All of this leads to burnout. You’re sacrificing the one thing you can never get back: your time.

What You Can Do

1. Limit your vendor pool. Fewer vendors = less time overhead.
2. Avoid vendors who hide behind AI. Real problems need real people.
3. Run every new relationship through a pre-sales/post-sales audit. If their support vanishes after the sale, walk away.
4. Value your time like currency. That extra login? That ticket chase? It has a dollar cost.
5. Use boutique agencies. Real people, real processes, real accountability.

How We Handle It at Integris Design

We minimize tools. We master the ones we use. We avoid bloated, unnecessary plugins and templates. We provide a dedicated client portal, real communication, and real people—not bots. We handle the support systems you shouldn’t have to.

We’re not just another vendor—we’re a partner who understands the real value of your time. We streamline Google Ads, project workflows, and tech support across the board. And most importantly, we care about getting it right. That’s why our retention is high and our clients stay with us year after year.

Closing Thoughts

Time is the only non-renewable resource. If you’re spending it fighting systems designed to waste it, you’re losing on every front. Audit your tech stack. Cut what isn’t working. Pay for people who give you time back. That’s the real ROI of modern business efficiency.

Thanks for listening to Over the Bull. I’m Ken from Integris Design. Here’s to your time, your sanity, and your success.